Privacy Policy

1. Introduction

Academic Nightingale ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website academicnightingale.com and use our exam preparation services.

By using our Services, you consent to the collection, use, and sharing of your information as described in this Privacy Policy.

2. Information We Collect

Personal Information

We collect the following personal information:

• Name, email address, and phone number
• Username and password
• Payment information (processed securely through third-party providers)
• Professional information (department, specialization)
• Communication preferences

Usage Data

We automatically collect information about your interaction with our Services:

• Exam performance and progress data
• Study patterns and time spent on questions
• Login frequency and session duration
• Features accessed and navigation paths

Technical Data

We collect technical information to ensure optimal service delivery:

• IP address and device information
• Browser type and operating system
• Cookies and similar tracking technologies
• Service usage statistics and performance data

3. How We Use Your Information

We use your information for the following purposes:

• Service Provision: To provide access to exam preparation materials and features
• Personalization: To customize learning experiences and recommend relevant content
• Performance Analytics: To track progress and generate performance reports
• Communication: To send important updates, study tips, and support messages
• Service Improvement: To analyze usage patterns and enhance our offerings
• Security: To protect against fraud and ensure platform security
• Legal Compliance: To comply with applicable laws and regulations

4. Information Sharing

We may share your information in the following circumstances:

Service Providers

We share information with trusted third-party service providers who assist in operating our Services:

• Payment Processors: Paystack and other payment providers for transaction processing
• Cloud Services: Supabase for database hosting and management
• Analytics: Service providers for usage analytics and performance monitoring
• Communication: Email service providers for transactional communications

Legal Requirements

We may disclose your information when required by law:

• To comply with legal processes and government requests
• To protect our rights, property, and safety
• To prevent fraud or illegal activity
• In emergency situations involving personal safety

5. Data Security

We implement industry-standard security measures to protect your information:

• SSL/TLS encryption for data transmission
• Encrypted storage of sensitive personal information
• Regular security audits and vulnerability assessments
• Access controls and authentication mechanisms
• Secure backup and disaster recovery procedures

However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security but strive to use commercially acceptable means to protect your information.

6. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience:

• Essential Cookies: Required for basic site functionality
• Performance Cookies: To analyze site performance and usage
• Functional Cookies: To remember your preferences and settings
• Marketing Cookies: To deliver relevant content and advertisements

You can control cookies through your browser settings. However, disabling certain cookies may affect your ability to use some features of our Services.

7. Your Rights

Depending on your location, you may have the following rights:

• Access: Request a copy of your personal information
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Receive your data in a structured format
• Objection: Object to processing of your information
• Restriction: Limit how we process your information

To exercise these rights, please contact us using the information provided below.

8. Data Retention

We retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

When you delete your account, we will delete or anonymize your personal information within a reasonable timeframe, except as required for legal compliance or legitimate business purposes.

9. International Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.

10. Children's Privacy

Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you become aware that a child has provided us with personal information, please contact us immediately.

11. Policy Changes

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of our Services after any changes indicates your acceptance of the updated policy.

12. Contact Us

If you have any questions about this Privacy Policy or want to exercise your rights, please contact us: